CUSTOMER SUPPORT - EMAIL

If you have already purchased BioSlim, and you...

  • have a service-related inquiry or request (shipping, billing, quality control, Discount Club, etc.), write to: service@bioslim.com
  • need to ask a health-related/BioSlim question: use the Doctor's HotLine. Email and phone HotLine contact info may be found in the Letter From The Doctor in every Complete Kit. To email a general (non- HotLine) question to the doctor's office, see the Ask The Doctor link in the Doctor's Corner menu at the top of the page.
  • have a general inquiry about the BioSlim product, or if you are having trouble getting answers through normal channels, send email to: medicus@charter.net

If you are not yet a BioSlim customer please send inquiries to: info@bioslim.com

(Note: Inquiries from non-BioSlim customers cannot be answered if sent to any other address.)

ORDERS/REORDERS BY PHONE

ORDERING THROUGH CUSTOMER SERVICE:
1-800-220-SLIM
(800-220-7546)

  • Monday-Friday: 8am-4pm (Pacific)
  • International: call 702-988-1182
  • Order Kits or refill products, make Discount Club changes, & for all other customer service requests.

(Note: This Customer Service number is not the Doctor's Hotline number, which comes only with a Complete BioSlim Kit.)

24-HR BIOSLIM KITS ORDER LINE:
1-800-BIO-SLIM (800-246-7546)

  • This number is for Kit purchases only. No customer service or reorder products available at this number.
  • After you order here, if you need to change anything please call our Customer Service line.
  • NOTE: Calls to 800-BIO-SLIM, or any other 800 number advertised on TV, are handled by a special 3rd-party order-taking service (which enables the 24-hour service.) For product information or questions, see this website's FAQ section or Doctor's Corner menu, or call our Customer Support team at 1-800-220-SLIM (details in box on the right).
FAX AND MAIL

FAX:
1-503-534-9769
(Available anytime)

MAIL:
LETTERS & ORDERS ONLY:
BioSlim
16869 SW 65th Avenue
#318
Lake Oswego, OR 97035

(Orders & letters only. Product shipments and returns cannot be received or handled at this address.)

CUSTOMER SERVICE - PHONE

1-800-220-SLIM (800-246-7546)

  • Monday-Friday: 11am-7pm Eastern (8am-4pm Pacific Time, 10am-6pm Central)
  • International: Please call 702-988-1182

(Note: This is not the Doctor's Hotline number, which comes only with a Complete BioSlim Kit.)

DOCTOR'S HOTLINE

See your Complete BioSlim Kit for details and phone number.